There are 3 very important reasons why you should train your staff with "Milton & Dale":
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The best trainers-business practitioners, experienced experts in their fields;
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"First-hand" training programmes developed on the basis of the latest knowledge and best business practices;
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A very high level of effectiveness of knowledge transfer based on the methodology of so-called "brain-baised learning", i.e. learning in a way that is friendly for the human brain (neurodidactics).
Below you can find samples of training topics offered by "Milton & Dale". We are open to all your suggestions - each training programme can be constructed from scratch taking into account the needs, expectations and potential of each client. Our trainings programmes represent a very high substantive level, are interesting, interactive and attractive for the participants.
Professional training for managers
(different management levels)
- Managing teams of employees - basic training programme
- An effective manager - update and improvement of selected managerial competences
- Motivating employees - effective and ineffective methods of staff motivation
- Team building - building effective teams
- Employee Empowerment - definition, implementation, benefits
- Difficult situations in a work of a manager - selected issues
- Time management
- Interpersonal communication
- Briefings, meetings and presentations - preparations, execution and results
- Organisational communication (internal and external)
- Communication in times of crisis (downsizing, mergers, acquisitions)
- Negotiations for managers (business, payroll, trade unions)
- Self-presentation and public speaking
- Effective methods for recruitment and selection of job applicants
- Effective onboarding* - programme in preparation
- Assessment Centre and Development Centre - theory and practice
- Outplacement of individuals and groups of employees
Leadership
- From managing to leading - an introduction to leadership topic
- Leader on his way to the top! - leadership skills development workshops
Coaching in a company
- Coaching - introduction to coaching and business coaching topic
- Manager in a coach role + coaching management style
- Coaching organisational culture in a company -
definition, a step-by-step implementation, key benefits
Professional training for salespeople and customer service staff
- Professional techniques of effective selling
(A comprehensive basic training for sales people) - Professional sales workshops for advanced sales people - selected issues, leveraging existing sales skills - sales presentations, closing sales etc.
- Business negotiations (sales, purchasing)
- Difficult situations in working with clients - selected issues
- Effective debt collection talks - psychological aspects of talks with debtors
- Techniques of exerting social influence
- Merchandising
- Telemarketing
- Prospecting
- Professional customer service in a company - industry-specific training courses tailored to the customer's business profile and company specifics
- National and international trade fairs - preparation of the company team, work at the fair booth, efficiency of participation in the event
Professional training for all employees:
- Business awareness workshops
- Interpersonal communication
- Organisational communication
- Telephone communication
- Professional written communication (notes, e-mails, letters etc.)
- Time management
- Stress at work, conflicts, antagonisms, bullying, sexual harassment
- Burn-out syndrome - definition, symptoms, prevention
- Assertiveness and an assertive attitude at work and in private life
- Creative thinking and creative problem solving
- Company’s „brain storming” - preparation, execution, effects
- Psychomanipulation at work and in private life - recognition, self-defence techniques